FAQ PAGE

still have questions?

Welcome to our Frequently Asked Questions (FAQ) page, where we aim to provide you with clear answers to common queries you may have. This resource has been designed to enhance your experience by addressing various topics and concerns that might arise. We understand that having access to accurate and relevant information is crucial for our users, and we’re committed to ensuring that your questions are answered succinctly.

What ingredients do you use in your products?

At Lia's Botanical, we prioritize using organic, locally sourced, ethically wildcrafted, and non-GMO ingredients. Our formulations are free from harmful chemicals, ensuring that you receive the purest botanical benefits.

Are your products suitable for sensitive skin?

Yes, our products are formulated with gentle, natural ingredients, making them suitable for sensitive skin. However, we recommend performing a patch test before full application to ensure compatibility.

Do you offer international shipping?

Currently, we offer shipping within the United States. We provide free shipping on all orders over $50. For international shipping inquiries, please contact us directly.

What is your return and refund policy?

We stand by the quality of our products. If you're not satisfied with your purchase, you may return it within 7 days for a full refund. Please ensure the product is unused and in its original packaging. For more details, visit our Return & Refund Policy.

How can I track my order?

Once your order is shipped, you'll receive a confirmation email with tracking details. If you have any issues or haven't received your tracking information, please reach out to our customer service team.

Do you offer wholesale or consignment opportunities?

Yes, we offer both wholesale and consignment options. If you're interested in partnering with us, please contact us at support@liasbotanicals.com for more information.