Shipping Policy

WHAT SHIPPING METHODS ARE AVAILABLE THROUGH LIA’S BOTANICALS?

Lia’s botanicals utilizes FedEx and USPS as shipping carriers for all destinations within the 50 united states.

AM I ABLE TO UPDATE MY SHIPPING ADDRESS?

Certainly! If you need to make changes to your address, phone number, or any other essential details, kindly reach out to our customer service team at help@liasbotanicals.com. One of our team members will be delighted to assist you.

CAN I TRACK THE STATUS OF MY ORDER?

Absolutely! Your order confirmation will contain a tracking number that allows you to monitor the progress of your shipment from the moment it is dispatched.

WHAT IS THE ESTIMATED DELIVERY TIME FOR MY ORDER?

While we make every effort to ship orders on the same day, sometimes it may not be feasible. However, the majority of our orders are processed and dispatched on the same day, with most shipments typically arriving within 3 to 5 business days.

HOW LONG DOES IT TAKE FOR LIA’S BOTANICALS TO SHIP MY ORDER?

Occasionally, unforeseen delays can occur. If you encounter any issues with your order or have concerns about its shipping status, rest assured. Lia’s botanicals has a dedicated customer service team just an email away at help@liasbotanicals.com.

WHAT SHOULD I DO IF MY LIA’S BOTANICALS ORDER FAILS TO ARRIVE?

In such cases, we recommend checking the immediate vicinity of your house or apartment, as packages are often left just steps away from your doorstep. Don’t forget to inquire with your neighbors as well. If your order still does not arrive, please reach out to our customer service team at help@liasbotanicals.com. We will initiate an investigation into your order to resolve the matter.